“Rekisa provided students with practical exposure to GTM strategy, bringing strong industry knowledge and practical insights that added significant value to the learning experience.”
Automate Your WhatsApp Sales and Enquiries.
We set up WhatsApp automation that replies faster, captures customer details, answers common questions, follows up with leads, and hands serious enquiries to your team.
Best for businesses that receive enquiries, bookings, product questions, quote requests, support questions, or leads from paid ads.
Watch WhatsApp automation work.
A quick look at how Chatfuel-powered flows capture leads, qualify enquiries, and route conversations on WhatsApp.
Built on Chatfuel — Rekisa's WhatsApp automation partner.
AI tools that drive sales.
Reply in seconds, even at 2am
Most businesses lose leads because they reply too slowly.
Customers expect fast answers. If your team misses messages, replies late, forgets to follow up, or keeps answering the same questions manually, sales opportunities get lost.
WhatsApp automation helps you respond faster, capture useful information, answer common questions, and keep leads moving until a human needs to step in.
What we help you automate.
Instant Replies
Respond automatically the moment a customer messages.
01Lead Capture
Collect names, contacts, interests, budgets, and enquiry details.
02Lead Qualification
Ask the right questions so your team focuses on serious enquiries.
03FAQs
Answer common pricing, services, delivery, and availability questions.
04Automated Follow-Up
Send reminders and follow-ups to leads who haven't responded.
05Human Handoff
Route serious or complex enquiries to the right team member.
06Broadcasts & Promotions
Send approved campaigns, updates, offers, or reminders.
07Segmentation
Group customers by interest, status, product, or buying stage.
08AI Assistance
Use AI-powered replies for sales conversations where helpful.
09Reporting
Track enquiries, conversations, lead sources, and campaign activity.
010Grow sales
in your
Beauty salon.
Join over 18,000 businesses using AI to engage their clients on WhatsApp.
AI agent that asks which service (hair, nails, makeup) the client prefers and the date and time, then sends the request to the salon team to finalise.
faster response times with auto-replies that never sleep
increase in qualified leads from paid ads going to WhatsApp
more bookings with reminders and smart follow-ups
What the setup can look like on a phone.
Popular WhatsApp automation use cases.
Capture details, qualify the enquiry, and send to the right person.
Send leads from Google, Facebook, Instagram, or LinkedIn straight into WhatsApp for an instant reply.
Help customers request appointments, receive reminders, and confirm attendance.
Answer questions on products, delivery, returns, payment, stock, and repeat orders.
Automate repetitive questions and route complex issues to a human.
Send approved campaigns, product launches, reminders, and announcements.
From paid ad to qualified lead — in WhatsApp.
Trusted by leading institutions.
From business schools to enterprise tech partners — here's what they've said about working with Rekisa.
“His ability to translate complex digital growth concepts into practical, accessible learning has made him a valuable partner to the GIBS EDA.”
“His ability to translate digital growth concepts into practical, accessible learning has made Rekisa a valuable partner in supporting entrepreneurs within our ecosystem.”
“Rekisa is a capable partner for organisations seeking support with marketing enablement, digital demand generation, cloud-focused campaigns, and B2B performance marketing.”
“I can confidently recommend Rekisa to any organisation seeking a knowledgeable, dependable, and results-oriented e-commerce and strategy partner.”
“Rekisa provided exceptional support in enhancing our sales and marketing outreach. Their expertise in building campaigns through Apollo allowed us to efficiently reach potential customers at scale.”
“The results have been truly transformative for our business. They didn't just run campaigns for us — they taught us how to build our own lead generation machine.”
“Their structured, data-driven approach to sales and marketing has helped us move towards a more professional and scalable business development process.”
“Rekisa provided students with practical exposure to GTM strategy, bringing strong industry knowledge and practical insights that added significant value to the learning experience.”
“His ability to translate complex digital growth concepts into practical, accessible learning has made him a valuable partner to the GIBS EDA.”
“His ability to translate digital growth concepts into practical, accessible learning has made Rekisa a valuable partner in supporting entrepreneurs within our ecosystem.”
“Rekisa is a capable partner for organisations seeking support with marketing enablement, digital demand generation, cloud-focused campaigns, and B2B performance marketing.”
“I can confidently recommend Rekisa to any organisation seeking a knowledgeable, dependable, and results-oriented e-commerce and strategy partner.”
“Rekisa provided exceptional support in enhancing our sales and marketing outreach. Their expertise in building campaigns through Apollo allowed us to efficiently reach potential customers at scale.”
“The results have been truly transformative for our business. They didn't just run campaigns for us — they taught us how to build our own lead generation machine.”
“Their structured, data-driven approach to sales and marketing has helped us move towards a more professional and scalable business development process.”
Our WhatsApp automation process.
Map the Customer Journey
We map what happens when a customer messages, asks a question, requests a quote, or needs support.
Define Automation Goals
Lead capture, FAQs, qualification, bookings, support, follow-ups, or routing.
Build the Chatfuel Flow
Questions, buttons, replies, routing logic, and follow-up steps.
Connect Lead Capture
Google Sheets, CRM, email notifications, Zapier, API, Kommo, or Shopify.
Test the Conversation
Test on mobile so the flow is clear, fast, and easy to use.
Launch
Connect to website buttons, paid ads, social links, QR codes, and customer touch-points.
Optimise
Review conversations, drop-offs, lead quality, and follow-up performance.
Choose how you want to set up WhatsApp automation.
Start with the option that fits your budget, internal capacity, and speed to market. You can set up Chatfuel yourself, get guided support from Rekisa, or let Rekisa build the WhatsApp automation for you.
DIY with Chatfuel
Best for businesses that want to set up WhatsApp automation themselves using Chatfuel.
- Direct access to Chatfuel
- Build your own WhatsApp automation flows
- Use Chatfuel templates, automations, broadcasts, live chat and AI features where available
- Manage your own setup, testing, billing and optimisation
Founders, marketers and internal teams that are comfortable setting up tools themselves.
DWY WhatsApp Automation Enablement
Best for businesses that want to build the automation themselves but need Rekisa to guide the setup, structure and optimisation.
- WhatsApp automation strategy guidance
- Customer journey mapping
- Chatfuel setup guidance
- Flow structure guidance
- Lead capture and qualification guidance
- FAQ automation guidance
- Monthly review session
- Improvement recommendations
- Training on how to manage and update the flow
Teams that want to learn, own the system internally and reduce implementation cost.
DFY WhatsApp Automation Setup
Best for businesses that want Rekisa to set up a working WhatsApp automation flow for enquiries, lead capture, FAQs, qualification and handover.
- WhatsApp automation planning
- Customer journey mapping
- Chatfuel flow setup
- Lead capture questions
- FAQ automation
- Basic qualification flow
- Human handoff path
- Basic testing
- Launch support
Businesses that want a working automation built quickly without managing the technical setup themselves.
Businesses can either start directly with Chatfuel through Rekisa's partner link, get guided support from Rekisa, or let Rekisa set up and manage the WhatsApp automation system.
What's in and what's not.
- WhatsApp automation planning
- Customer journey mapping
- Chatfuel flow setup
- Lead capture structure
- FAQ automation
- Qualification questions
- Human handoff logic
- Follow-up logic
- Testing
- Launch support
- Optimisation recommendations
- Chatfuel subscription
- WhatsApp conversation charges
- Paid ads media budget
- Full website rebuild
- Product photography
- Graphic design
- Long-form copywriting
- CRM subscription fees
- Sales team management
- Custom API development (unless quoted separately)
For businesses that use WhatsApp to talk to customers.
- Receive customer enquiries on WhatsApp
- Want faster replies
- Need to qualify leads before speaking
- Run paid ads and want leads in WhatsApp
- Answer the same questions repeatedly
- Need appointment or booking reminders
- Need customer support automation
- Want to send approved WhatsApp campaigns
- Want to capture leads into a sheet or CRM
- Want better follow-up after enquiries
Not just a chatbot. A WhatsApp sales journey.
Faster replies, better information, qualified leads, automated follow-up, and serious enquiries handed to the right person.
- 01Experience with eCommerce, paid ads, CRM, automation, and customer journeys
- 02Chatfuel partner-led implementation approach
- 03Practical setup for SMEs
- 04Connects WhatsApp automation with paid ads and landing pages
- 05Focus on lead capture, response speed, follow-up, and sales handoff
Questions, answered.
WhatsApp automation, briefly.
What is WhatsApp automation?
WhatsApp automation helps a business respond to customer messages, capture details, answer common questions, qualify leads, send follow-ups, and route conversations using automated flows, buttons, AI assistance, and human handoff.
What can WhatsApp automation be used for?
Lead capture, quote requests, customer support, bookings, appointment reminders, order updates, promotions, broadcasts, repeat orders, and paid ads follow-up.
Does WhatsApp automation replace staff?
No. It handles repetitive questions and first-level qualification so staff can focus on serious enquiries and sales conversations.
Which platform does Rekisa use?
Chatfuel — a partner platform that supports WhatsApp automation flows, AI-assisted conversations, live chat, broadcasts, segmentation, and customer communication workflows.
Ready to automate your WhatsApp enquiries?
Tell us what you want WhatsApp to help with — lead capture, FAQs, bookings, support, follow-up, paid ads, or customer campaigns.
