Rekisa
Powered by Chatfuel · Built for SA Businesses

Automate Your WhatsApp Sales and Enquiries.

We set up WhatsApp automation that replies faster, captures customer details, answers common questions, follows up with leads, and hands serious enquiries to your team.

Best for businesses that receive enquiries, bookings, product questions, quote requests, support questions, or leads from paid ads.

WhatsApp automation, lead capture, follow-up, support, and broadcasts.
Instant replies
Lead capture
Human handoff
9:41
Rekisa
New Enquiry
Hi, I need a quote.
9:41
Hi! I can help. What service are you interested in?
Paid Ads
Website
Online Store
WhatsApp Automation
Other
9:41
Type a message
9:41
Rekisa
Lead Qualification
What is your budget range?
R3,000 – R5,000
R5,000 – R10,000
R10,000 – R25,000
R25,000+
9:41
When do you want to go live?
Within 5 days
Within 14 days
End of this month
9:41
Type a message
9:41
Rekisa
Human Handoff
Thank you. Your details have been captured.
9:41
A Rekisa consultant will review your request and follow up with the next step.
9:41
Assigned to Sales Team
Lead status
Qualified
Assigned: Sales Team
Type a message
See it in action

Watch WhatsApp automation work.

A quick look at how Chatfuel-powered flows capture leads, qualify enquiries, and route conversations on WhatsApp.

Built on Chatfuel — Rekisa's WhatsApp automation partner.

Built for sales conversations

AI tools that drive sales.

Reply in seconds, even at 2am

9:41
Rekisa
Auto-Reply Flow
Hi, I'd like to know more about your service.
9:41
Hi! Welcome to Rekisa. What can I help with?
Get a Quote
Pricing
Book a Call
Speak to Sales
9:41
Great choice. What service are you interested in?
Paid Ads
WhatsApp Automation
Website
9:41
Type a message
The Real Problem

Most businesses lose leads because they reply too slowly.

Customers expect fast answers. If your team misses messages, replies late, forgets to follow up, or keeps answering the same questions manually, sales opportunities get lost.

WhatsApp automation helps you respond faster, capture useful information, answer common questions, and keep leads moving until a human needs to step in.

What we automate
Customer Message
Auto Reply
Lead Capture
Qualification
Follow-Up
Human Handoff
What we automate

What we help you automate.

Instant Replies

Respond automatically the moment a customer messages.

01

Lead Capture

Collect names, contacts, interests, budgets, and enquiry details.

02

Lead Qualification

Ask the right questions so your team focuses on serious enquiries.

03

FAQs

Answer common pricing, services, delivery, and availability questions.

04

Automated Follow-Up

Send reminders and follow-ups to leads who haven't responded.

05

Human Handoff

Route serious or complex enquiries to the right team member.

06

Broadcasts & Promotions

Send approved campaigns, updates, offers, or reminders.

07

Segmentation

Group customers by interest, status, product, or buying stage.

08

AI Assistance

Use AI-powered replies for sales conversations where helpful.

09

Reporting

Track enquiries, conversations, lead sources, and campaign activity.

010

Grow sales
in your
Beauty salon.

Join over 18,000 businesses using AI to engage their clients on WhatsApp.

Example AI agent

AI agent that asks which service (hair, nails, makeup) the client prefers and the date and time, then sends the request to the salon team to finalise.

Or select a typical case
32%

faster response times with auto-replies that never sleep

28%

increase in qualified leads from paid ads going to WhatsApp

21%

more bookings with reminders and smart follow-ups

Phone mockups

What the setup can look like on a phone.

Mockup 01 · Welcome Flow
9:41
Rekisa
Welcome Flow
Hi, welcome to Acme. How can we help today?
Get a Quote
Book an Appointment
View Products
Speak to Support
Track My Order
9:41
Type a message
Mockup 02 · Service Selection
9:41
Rekisa
Service Selection
Which service are you interested in?
Paid Ads
Website
Online Store
Automation
Cloud Support
Other
9:41
Type a message
Mockup 03 · Booking Flow
9:41
Rekisa
Booking Flow
Choose a preferred time.
Today
Tomorrow
This Week
Next Week
9:41
Thank you. Your appointment request has been received.
9:41
Type a message
Mockup 04 · eCommerce Support
9:41
Rekisa
eCommerce Support
Do you have this in stock?
9:41
Please choose what you need help with.
Product Availability
Delivery
Returns
Payment
Speak to Sales
9:41
Type a message
Mockup 05 · Follow-Up Flow
9:41
Rekisa
Follow-Up Flow
Hi Thato, just checking if you still need help with your quote request.
Yes, send quote
I have a question
Not now
9:41
Type a message
Use cases

Popular WhatsApp automation use cases.

Quote Requests

Capture details, qualify the enquiry, and send to the right person.

Paid Ads Lead Follow-Up

Send leads from Google, Facebook, Instagram, or LinkedIn straight into WhatsApp for an instant reply.

Bookings & Appointments

Help customers request appointments, receive reminders, and confirm attendance.

eCommerce Support

Answer questions on products, delivery, returns, payment, stock, and repeat orders.

Customer Support

Automate repetitive questions and route complex issues to a human.

Promotions & Broadcasts

Send approved campaigns, product launches, reminders, and announcements.

Connect to paid ads

From paid ad to qualified lead — in WhatsApp.

Facebook · Instagram · Google Ad
WhatsApp Message
Auto Reply
Qualified Lead
Sales Team
Social proof

Trusted by leading institutions.

From business schools to enterprise tech partners — here's what they've said about working with Rekisa.

WBS
Wits Business School

“Rekisa provided students with practical exposure to GTM strategy, bringing strong industry knowledge and practical insights that added significant value to the learning experience.”

ES
Emmanuel Silva Quaye, PhD
Senior Lecturer & Programme Director, PGDM-BA
GIBS
GIBS
Gordon Institute of Business Science

“His ability to translate complex digital growth concepts into practical, accessible learning has made him a valuable partner to the GIBS EDA.”

GP
Guinivere Pedro
Head, Entrepreneurship Development Academy
22
22 On Sloane

“His ability to translate digital growth concepts into practical, accessible learning has made Rekisa a valuable partner in supporting entrepreneurs within our ecosystem.”

NM
Nomfundo Mdluli
Programme Manager, 22 On Sloane
COD
Cloud On Demand

“Rekisa is a capable partner for organisations seeking support with marketing enablement, digital demand generation, cloud-focused campaigns, and B2B performance marketing.”

RM
Rantobeng Matjie
Team Leader, Cloud On Demand
SABO
SA Books Online
SABO

“I can confidently recommend Rekisa to any organisation seeking a knowledgeable, dependable, and results-oriented e-commerce and strategy partner.”

SM
Sbusiso Manqa
Founder & Managing Director, SA Books Online
MC
Mashesha Consulting

“Rekisa provided exceptional support in enhancing our sales and marketing outreach. Their expertise in building campaigns through Apollo allowed us to efficiently reach potential customers at scale.”

TG
Thulani Gama
Managing Director, Mashesha Consulting
MAH
MAH CloudQuest

“The results have been truly transformative for our business. They didn't just run campaigns for us — they taught us how to build our own lead generation machine.”

TM
Thato Mohono
Technology Lead, MAH CloudQuest
IEH
Innovative Engineering Hub

“Their structured, data-driven approach to sales and marketing has helped us move towards a more professional and scalable business development process.”

TM
Thabo Molibeli
Innovative Engineering Hub
WBS
Wits Business School

“Rekisa provided students with practical exposure to GTM strategy, bringing strong industry knowledge and practical insights that added significant value to the learning experience.”

ES
Emmanuel Silva Quaye, PhD
Senior Lecturer & Programme Director, PGDM-BA
GIBS
GIBS
Gordon Institute of Business Science

“His ability to translate complex digital growth concepts into practical, accessible learning has made him a valuable partner to the GIBS EDA.”

GP
Guinivere Pedro
Head, Entrepreneurship Development Academy
22
22 On Sloane

“His ability to translate digital growth concepts into practical, accessible learning has made Rekisa a valuable partner in supporting entrepreneurs within our ecosystem.”

NM
Nomfundo Mdluli
Programme Manager, 22 On Sloane
COD
Cloud On Demand

“Rekisa is a capable partner for organisations seeking support with marketing enablement, digital demand generation, cloud-focused campaigns, and B2B performance marketing.”

RM
Rantobeng Matjie
Team Leader, Cloud On Demand
SABO
SA Books Online
SABO

“I can confidently recommend Rekisa to any organisation seeking a knowledgeable, dependable, and results-oriented e-commerce and strategy partner.”

SM
Sbusiso Manqa
Founder & Managing Director, SA Books Online
MC
Mashesha Consulting

“Rekisa provided exceptional support in enhancing our sales and marketing outreach. Their expertise in building campaigns through Apollo allowed us to efficiently reach potential customers at scale.”

TG
Thulani Gama
Managing Director, Mashesha Consulting
MAH
MAH CloudQuest

“The results have been truly transformative for our business. They didn't just run campaigns for us — they taught us how to build our own lead generation machine.”

TM
Thato Mohono
Technology Lead, MAH CloudQuest
IEH
Innovative Engineering Hub

“Their structured, data-driven approach to sales and marketing has helped us move towards a more professional and scalable business development process.”

TM
Thabo Molibeli
Innovative Engineering Hub
Our process

Our WhatsApp automation process.

Step 01

Map the Customer Journey

We map what happens when a customer messages, asks a question, requests a quote, or needs support.

Step 02

Define Automation Goals

Lead capture, FAQs, qualification, bookings, support, follow-ups, or routing.

Step 03

Build the Chatfuel Flow

Questions, buttons, replies, routing logic, and follow-up steps.

Step 04

Connect Lead Capture

Google Sheets, CRM, email notifications, Zapier, API, Kommo, or Shopify.

Step 05

Test the Conversation

Test on mobile so the flow is clear, fast, and easy to use.

Step 06

Launch

Connect to website buttons, paid ads, social links, QR codes, and customer touch-points.

Step 07

Optimise

Review conversations, drop-offs, lead quality, and follow-up performance.

Pricing Plans

Choose how you want to set up WhatsApp automation.

Start with the option that fits your budget, internal capacity, and speed to market. You can set up Chatfuel yourself, get guided support from Rekisa, or let Rekisa build the WhatsApp automation for you.

Do it yourself

DIY with Chatfuel

Start directlyon Chatfuel

Best for businesses that want to set up WhatsApp automation themselves using Chatfuel.

What's included
  • Direct access to Chatfuel
  • Build your own WhatsApp automation flows
  • Use Chatfuel templates, automations, broadcasts, live chat and AI features where available
  • Manage your own setup, testing, billing and optimisation
Best for

Founders, marketers and internal teams that are comfortable setting up tools themselves.

Done with you

DWY WhatsApp Automation Enablement

FromR4,850p/m

Best for businesses that want to build the automation themselves but need Rekisa to guide the setup, structure and optimisation.

What's included
  • WhatsApp automation strategy guidance
  • Customer journey mapping
  • Chatfuel setup guidance
  • Flow structure guidance
  • Lead capture and qualification guidance
  • FAQ automation guidance
  • Monthly review session
  • Improvement recommendations
  • Training on how to manage and update the flow
Best for

Teams that want to learn, own the system internally and reduce implementation cost.

Most Popular
Done for you

DFY WhatsApp Automation Setup

FromR8,500once-off

Best for businesses that want Rekisa to set up a working WhatsApp automation flow for enquiries, lead capture, FAQs, qualification and handover.

What's included
  • WhatsApp automation planning
  • Customer journey mapping
  • Chatfuel flow setup
  • Lead capture questions
  • FAQ automation
  • Basic qualification flow
  • Human handoff path
  • Basic testing
  • Launch support
Best for

Businesses that want a working automation built quickly without managing the technical setup themselves.

Important: Chatfuel subscription fees and WhatsApp-related usage costs are paid separately by the client. Rekisa's fees cover strategy, setup, enablement, management or optimisation depending on the selected plan.

Businesses can either start directly with Chatfuel through Rekisa's partner link, get guided support from Rekisa, or let Rekisa set up and manage the WhatsApp automation system.

Clear scope

What's in and what's not.

Included
  • WhatsApp automation planning
  • Customer journey mapping
  • Chatfuel flow setup
  • Lead capture structure
  • FAQ automation
  • Qualification questions
  • Human handoff logic
  • Follow-up logic
  • Testing
  • Launch support
  • Optimisation recommendations
Excluded
  • Chatfuel subscription
  • WhatsApp conversation charges
  • Paid ads media budget
  • Full website rebuild
  • Product photography
  • Graphic design
  • Long-form copywriting
  • CRM subscription fees
  • Sales team management
  • Custom API development (unless quoted separately)
Important: The client pays Chatfuel subscription fees and WhatsApp-related usage costs directly unless agreed otherwise.
Who this is for

For businesses that use WhatsApp to talk to customers.

  • Receive customer enquiries on WhatsApp
  • Want faster replies
  • Need to qualify leads before speaking
  • Run paid ads and want leads in WhatsApp
  • Answer the same questions repeatedly
  • Need appointment or booking reminders
  • Need customer support automation
  • Want to send approved WhatsApp campaigns
  • Want to capture leads into a sheet or CRM
  • Want better follow-up after enquiries
Why Rekisa

Not just a chatbot. A WhatsApp sales journey.

Faster replies, better information, qualified leads, automated follow-up, and serious enquiries handed to the right person.

  • 01Experience with eCommerce, paid ads, CRM, automation, and customer journeys
  • 02Chatfuel partner-led implementation approach
  • 03Practical setup for SMEs
  • 04Connects WhatsApp automation with paid ads and landing pages
  • 05Focus on lead capture, response speed, follow-up, and sales handoff
Frequently asked

Questions, answered.

Quick answers

WhatsApp automation, briefly.

What is WhatsApp automation?

WhatsApp automation helps a business respond to customer messages, capture details, answer common questions, qualify leads, send follow-ups, and route conversations using automated flows, buttons, AI assistance, and human handoff.

What can WhatsApp automation be used for?

Lead capture, quote requests, customer support, bookings, appointment reminders, order updates, promotions, broadcasts, repeat orders, and paid ads follow-up.

Does WhatsApp automation replace staff?

No. It handles repetitive questions and first-level qualification so staff can focus on serious enquiries and sales conversations.

Which platform does Rekisa use?

Chatfuel — a partner platform that supports WhatsApp automation flows, AI-assisted conversations, live chat, broadcasts, segmentation, and customer communication workflows.

Let's automate your enquiries

Ready to automate your WhatsApp enquiries?

Tell us what you want WhatsApp to help with — lead capture, FAQs, bookings, support, follow-up, paid ads, or customer campaigns.

Quote Form

Request a WhatsApp Automation Quote

We respect your privacy. Your details are only used to respond to your quote request.